# ShiftApp Academy: Free Schedule Training Videos The ShiftApp Academy is a set of short training videos that show staff and managers how to use ShiftApp, at their own pace. Topics include: - checking shifts, setting availability and accepting shifts - planning shifts and assigning staff - repeating and copying shifts - printing and emailing the schedule - memos and chat Each lesson ends with a few questions, and finishing a course earns a certificate. ## Schedule Management course for managers New managers can learn to run the schedule without you training them one to one. These short videos show owners and managers how to plan shifts, assign staff, copy and repeat shifts, approve time off and keep the team informed, so they can watch the one they need, when they need it. - [Creating Shifts](/help/creating-shifts): Discover how to build shifts, add titles and notes, set breaks, confirm or delete, assign staff and clone/repeat shifts. - [Assigning Employees](/help/assigning-employees): Use the assignment menu to allocate staff efficiently by checking hours worked, availability and interest while filtering or searching. - [Draft and Confirmed Shifts](/help/confirmed-shifts): Understand the difference between draft and confirmed shifts and how to confirm or revert them individually or in bulk. - [Cloning (Copying) Shifts](/help/cloning-copyingshifts): Copy shifts or patterns across days or weeks, with or without assignments, using drag‑and‑drop or a clone dialog. - [Repeating Shifts](/help/repeating-shifts): Set up repeating shifts weekly or monthly, include or omit existing assignments and manage how assignments propagate through the series. - [Managing Time Off](/help/managing-time-off): Add time off requests for employees, confirm them, handle conflicting shifts and optionally create a dedicated time off schedule. - [Managers: Print and Export](/help/managers-print-and-export): Explore manager‑oriented print and CSV export options, including reports for shift details, hours summaries, empty shifts, holidays and sick leave. - [Mobile Apps - Manager Usage](/help/mobile-apps-manager-usage): Use the mobile app to add and confirm shifts, assign or remove employees/clients/resources, add holidays or sick leave and manage workforce settings while out and about. - [Chat for Managers](/help/chat-for-managers): Turn on chat rooms, post announcements, reply in employees’ private rooms, use reactions and read receipts, and moderate messages with Strike Out or Delete. [All Schedule Management videos](/help#course-advanced) ## Schedule Usage course for employees When you invite your staff, you don't have to show each of them how ShiftApp works. These short videos show employees how to read the schedule, set their availability, accept shifts, request time off and use the app, so new starters can get going on their own. - [Schedule Navigation and Display](/help/schedule-navigation-and-display): Learn to customise the schedule view with display modes, compact info and coverage counts for easy at‑a‑glance usage. - [Availability](/help/availability): Mark when you’re available or unavailable in blocks or by hour and understand how managers use this information. - [Shift Agreements](/help/shift-agreements): Accept or (if allowed) decline assigned shifts to confirm you’ve seen them and discuss any issues with your manager. - [Employee Shift Interest](/help/employee-shift-interest): Show interest (willing or reluctant) for unassigned shifts so managers know your preferences. - [Holiday Requests](/help/holiday-requests): Submit holiday requests by selecting a date range and optional comments; managers can then approve or modify them. - [Calendar Feeds](/help/calendar-feeds): Create unique iCalendar feeds so your shifts automatically appear in your favourite calendar app. - [Memo System](/help/memo): Send memos to staff, allow replies and track who’s read them, with notifications via email or the mobile app. - [Mobile Apps & Site](/help/mobile): Use ShiftApp’s mobile app/site to view schedules, memos and staff contacts, and adjust settings while on the go. - [Chat for Employees](/help/chat-for-employees): Message your managers privately, read and react to announcements, chat with the whole team and keep up on the mobile app. [All Schedule Usage videos](/help#course-basics) ## Schedule Management certificate, for managers The Schedule Management course covers what owners and managers need to know to set up a workforce and run the schedule. ![Scheduling Management Certificate](/pics/yorZohz3H4RT9rlhPWsch-employee-scheduling-management-certificate.jpeg) _Example Schedule Management certificate_ ## Schedule Usage certificate, for employees The Schedule Usage course covers what employees need to know to check their shifts and keep their manager up to date. ![Employee Schedule Usage Certificate](/pics/2rE1gB86tkdlOgryX0ShrO-employee-schedule-usage-certifcate-award.jpeg) _Example Schedule Usage certificate_ Anyone can watch the videos. Log in to answer the questions after each one and earn your certificate. --- [Back to ShiftApp](https://www.fun.rt.shiftapp.com/)